Shipping policy
Shipping & Delivery
We ship with USPS, UPS, and FedEx. Shipping costs are calculated at checkout based on your location and order size, and orders over $75 ship free. Orders typically arrive within 2–6 business days.
Tracking
Every order ships with tracking, and you'll receive a confirmation email with your tracking number once your order is on its way. We recommend keeping an eye on your tracking so you know when to expect your package.
Double-check your address
Please make sure your shipping address is correct at checkout. If an order is returned to us because of an incorrect or incomplete address, the customer is responsible for the cost of reshipping.
Lost, stolen, or delayed packages
Once your order leaves our hands and is scanned by the carrier, it's in the carrier's care. We aren't responsible for packages that are lost, stolen, or delayed in transit, but we're always happy to help you work with the carrier.
Marked as delivered but can't find it?
- Check with neighbors or anyone else at your address
- Look around your porch, mailbox, side doors, and building mailroom
- Give it a day, since packages are sometimes scanned as delivered a little early
- If it still hasn't turned up, contact the carrier to file a claim
We aren't able to refund or replace orders the carrier confirms as delivered.
Return packages
Customers are responsible for shipping returns and exchanges back to us. Please use a trackable shipping method, since we can't be responsible for return packages lost in transit.
Questions about your order? Email us at contact@radwildbrave.com. We reply within 1 business day.
Stay Rad Wild and Brave!