Refund policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return or exchange.
To be eligible, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
STARTING A RETURN OR EXCHANGE
Email us at contact@radwildbrave.com before sending anything back. We'll confirm your request and send instructions. Items sent back without first requesting a return will not be accepted.
Returns should be sent to: 1057 E Imperial Hwy #338, Placentia, CA 92870
RETURN SHIPPING
Customers are responsible for return shipping costs on all returns and exchanges. We recommend using a trackable shipping method, as we are not responsible for return packages lost in transit.
EXCHANGES
Need a different size? Request an exchange and send your item back. Once we receive it, we'll ship your new size to you free of charge.
DAMAGED, DEFECTIVE OR WRONG ITEMS
Please inspect your order when it arrives and contact us right away if anything is damaged, defective, or not what you ordered. We'll cover return shipping and make it right.
REFUNDS
We'll notify you once we've received and inspected your return, and let you know whether your refund was approved. Approved refunds are issued to your original payment method within 10 business days. Original shipping charges are non-refundable. Please allow extra time for your bank or card company to post the refund.
If more than 15 business days have passed since your return was approved, please contact us at contact@radwildbrave.com.
Stay Rad Wild and Brave!
